Six Sigma Best Practices Improve Revenue: A Case Study

Six Sigma Best Practices Improve Revenue: A Case Study

Six Sigma was developed in 1986 by Motorola and later, gained popularity with companies when Jack Welch implemented the business practices in General Electric. These best practices will reduce the number of defective products produced by companies and improve the efficiency of business practices. Six Sigma has increased the revenue of many companies.

Here is one case study example that can help companies learn how Six Sigma best practice can be applied:

One unnamed cellular service provider was experiencing a problem with their DMAIC process and online top-up system. The service provider was also experiencing low registration rates and top-up rates. Before Six Sigma was implemented, the registration success rate was approximately 80 percent, and the top-up success rates was approximately 60 percent.

Six Sigma Helps Companies Improve Business Practices

Businesses with an understanding of Six Sigma will improve significantly. Every company should consider Six Sigma training for their employees. Companies most often use Six Sigma black belt leaders to lead the projects. Six Sigma green belt leaders and Six Sigma yellow belt leaders are also effective in improving companies’ business processes. Businesses should consider integrating Six Sigma best practices in their organization to improve revenue and efficiency.

Related video: Lean Six Sigma project case study: Improve sales order conversion


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